Return Policy

Thanks for shopping at GP Systems GmbH website.

If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You can return your purchase within 14 calendar days from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

Together with the item and supporting document, fill out and attach the following form:

Customer name:
Customer address:
Items being returned:

Send item and documents to our address:

GP Systems GmbH
Customer Service

München-Neuaubing, Trimburgstraße, 2
81249 München Germany

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us.